Booking & Cancellation

Pre-Booking Details

When will I be able to start booking my trip?

Your trip can be booked as soon as the corporate office has released the names to Leisure World Travel. This generally happens no later than February 15th .

What date do I have to have my trip booked and what date do I have to travel by?

If you’re a 2023 trip winner you will need to book your travel by December 15th ,2024, and travel by March 31, 2025.

What do I need to travel outside of the country?

You will need a valid US Passport to travel outside the country. Please refer to the website us.state.gov of the country you’re traveling to for more information on all entry and exit requirements along with updated CDC and State Health department guidelines. This will be your responsibility to keep up with these requirements.

When will the Real ID be required for travel?

May 7th of 2025 you must have real ID or a US Passport to travel domestically.

What is the official travel vendor list?

The official vendors provide a list of travel companies that you can book your vacation travel certificate through. The rules and guidelines of this list are compiled of safe, reliable, good quality options that will not lead you astray. The websites are listed on this tab and you click on each one to investigate further in in case you want to do your own research prior to reaching out. We do have to keep all bookings within this list of vendors.

How do we book hunting and fishing trips?

We have formed a relationship with Jim at Hosted Hunts. You can go to their website, Hosted-Hunts.com, and click on the promo code and enter “Scheels” along with your personal information. Jim will reach out once this is received. I will still need you to fill out the trip form on this site for billing purposes.

Can you book my friends who want to travel with me?

Yes, we’re happy to book travel for others traveling with you so we can reference the rooms and details. Please just let me know when we get started.

What if the total cost of my trip goes over the awarded travel credit?

That is no problem! We can apply your travel credit as the deposit, and you can apply the out-of-pocket expense once the final payment date is due approximately 6 weeks prior to departure.

Are the trip options provided on the website guaranteed prices?

No, these are sample options provided to give a few ideas and options of where your voucher can be used. In most cases past Scheels employees have been on these trips!

What is travel insurance?

Many of the travel companies provide a “cancel for any reason” insurance. This protects your investment once you’re booked by allowing you to use the cost of insurance to cancel. You will receive a credit voucher on the remaining balance to use within the year with the company you purchased your trip through. In addition, while you’re traveling if will cover trip delay or interruption for unexpected travel delays and unexpected costs. A claim would be filed once you return, and reimbursement is at the discretion of the insurance company.

Is baggage included in the quote?

Baggage is not included and will be paid when you check in 24 hours in advance. Depending on the airline, a carry-on is most of the time free of charge. To find out the exact rules go online to check the website of the airline you’re traveling on.

Are car rental taxes and daily resort fees included in the prepaid trip?

No, car rental taxes are additional and paid when you drop the car off. Many domestic hotels have daily resort charges and parking fees that will be added to your bill at check out. This would be out of pocket expense to you at that time.

Booking Procedure

How do I get started?

You will need to complete the trip information form located on this website. Please fill out the form with legal names that match your ID or Passport as that is how your name will appear on your travel information. Please know you can include as much free flow about your wants and needs in the “travel details” box. You’re welcome to fill this out as soon you have been notified of your award.

Once I send my form in, how long will it take to be contacted by Leisure World Travel?

You can expect to hear back within 48 hours. You will receive an email or call depending on how you filled out the form.

What can I expect after my form is filled out and I have been contacted?

You will receive quotes for your preferred travel destination by email. If you have questions or concerns they will be addressed immediately. Once you are happy with all the details we will get your trip booked. Please understand prices can change until your legal names are on the booking and we have a confirmation number. We will then need approval from the employee to apply for your travel credit by the deposit date. If we do not hear back from you by this date the booking will be cancelled.

What if the total cost of my trip goes over the awarded travel credit?

That is no problem! We can apply your travel credit as the deposit, and you can apply the out-of-pocket expense once the final payment date is due approximately 6 weeks prior to departure.

How do I pay my final payment?

Your credit card can be called in or emailed to Leisure World Travel by the final payment date. Generally, we do send out final payment reminders however it is your responsibility to get this information to me prior to that date.

When will I receive my travel documents?

You will be emailed when they go in the mail approximately 2 weeks prior to departure. If you prefer to have them emailed please let us know!

What if I must cancel my trip?

Please contact Leisure World Travel and I will inform you of your options. The booking rules along with your travel insurance decision will dictate the best outcome.

What is the best way to reach you?

Please feel free to call 701-667-1786 or email jodi.lwt@bis.midco.net. If my phone is busy please leave a message and I will call back as soon as I can.